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At Pack Leader we are passionate about dogs, cats and other furry animals, and we love speaking with pet lovers. Your peace of mind is our most important goal. If your question is not answered in our FAQs, or you want to chat with our Customer Care Team, please drop us an email on info@packleader.co.za
What is the shelf life of a can or a pouch?
When stored according to the directions, Weruva products are safe until their expiration date, with pouches expiring after 24 months, and cans after 36 months). Refrigerate and cover any unused wet food after opening.
How long will food last in the fridge?
Dispose of any unused wet food after 5 days.
Where are your ingredients sourced from?
Chicken
The chickens we use are raised in a cage-free, climate-controlled environment. They’re raised indoors, allowing for greater control over their non-GMO diet, and making it easier to monitor their health and wellbeing. The chickens we source are part of an Animal Welfare Standard, meeting ethical treatment guidelines that help protect livestock and cattle at the farm, during transport and at the time of processing.
Beef and Lamb
Raised in Australia and New Zealand, beef and lamb are grass-fed as per strict regulations pertaining to the humane treatment of animals.
Fish
All fish, with the exception of tilapia and basa, are wild-caught in the ocean and purchased direct from the fishing companies. Along with the catch, there are certifications from the ships’ captains that the catches are dolphin- and turtle-safe. The organization Earth Island Institute looks to protect the environment and maintain fishing sustainability, and Earth Island Institute recognizes the practices of our manufacturing facility.
All fish, with the exception of tilapia and basa, are wild-caught in the ocean and purchased direct from the fishing companies. Along with the catch, there are certifications from the ships’ captains that the catches are dolphin- and turtle-safe. The organization Earth Island Institute looks to protect the environment and maintain fishing sustainability, and Earth Island Institute recognizes the practices of our manufacturing facility.
How should I transition my cat/dog onto Weruva foods?
Despite how much your cat or dog asks for Weruva’s high-quality foods, it’s best to transition them gradually onto a new food over the course of one week. Start by mixing a small amount of Weruva in with their old food and slowly increase the proportion of Weruva over 7 days to help your pet adjust.
Are Weruva foods suitable for puppies and kittens?
Though none of our recipes were specifically designed for kittens or puppies, all are suitable for feeding at all life stages. According to AAFCO, the primary difference between kitten/puppy and adult pet food is that kittens and puppies require higher protein. As our foods are protein-focused, they make a nice option for feeding kittens and puppies. Our vitamin and mineral content is suitable for kittens and puppies as well. Our formulas are lower in fat than many brands, so our overall calorie content is likely lower than most kitten or puppy food. Kittens and puppies need a lot of calories, so as long as they are getting enough good calories, our foods can be used daily as part of the diet.